Indian IT services providers Tata Consultancy Services (TCS), Infosys & Wipro are betting on Artificial Intelligence (AI) platforms to improve delivery of solutions and drive faster growth from clients.
These companies are also looking to offer the AI platforms, embedded as part of solutions until now, separately to clients.
Among the three competing platforms TCS Ignio, Infosys Nia & Wipro HOLMES only TCS’ Ignio makes revenue independently approximately $60 million.
TCS aims to clock $100 million in revenue from its Ignio platform by the end of this fiscal year.
Infosys Nia has been widely implemented across existing service lines.
Wipro is aiming to increase the use of HOLMES, over 15% of the work is being done by bots in fixed price projects.
These solutions, which are built using AI and automation platforms, help in anomaly detection and invoice processing in business operations. AI-based solutions are now used to solve complex business problems.
For instance, Infosys recently launched CollectEdge, powered by Infosys Nia, to help banks and credit unions transform their collection processes and systems.
The Indian service providers are taking advantage of a key change in the market.