How to File a Complaint on National Cyber Crime Reporting Portal

How to File a Complaint on National Cyber Crime Reporting Portal

Cyber Crime is defined as any unlawful act where computer or communication device or computer network is used to commit or facilitate the commission of crime.

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Different Types of Cyber Crime

Credit card / Debit card fraud

Credit card or debit card fraud involves an unauthorized use of another’s credit or debit card information for the purpose of purchases or withdrawing funds from it.

Virus, Trojan, Worms  

Computer Virus is a program written to enter to your computer and damage/alter your files/data and replicate themselves.

Worms are malicious programs that make copies of themselves again and again on the local drive, network shares, etc.

A Trojan horse is not a virus. It is a destructive program that looks as a genuine application. Unlike viruses, Trojan horses do not replicate themselves but they can be just as destructive. Trojans open a backdoor entry to your computer which gives malicious users/programs access to your system, allowing confidential and personal information to be theft.


Phishing is a type of fraud that involves stealing personal information such as Customer ID, IPIN, Credit/Debit Card number, Card expiry date, CVV number, etc. through emails that appear to be from a legitimate source.

Child sexually abusive material (CSAM)

Child sexually abusive material (CSAM) refers to material containing sexual image in any form, of a child who is abused or sexually exploited. Section 67 (B) of IT Act states that “it is punishable for publishing or transmitting of material depicting children in sexually explicit act, etc. in electronic form.

Cyber Bullying

A form of harassment or bullying inflicted through the use of electronic or communication devices such as computer, mobile phone, laptop, etc.

Cyber stalking

Cyber stalking is the use of electronic communication by a person to follow a person, or attempts to contact a person to foster personal interaction repeatedly despite a clear indication of disinterest by such person; or monitors the internet, email or any other form of electronic communication commits the offence of stalking.

Cyber Grooming

Cyber Grooming is when a person builds an online relationship with a young person and tricks or pressures him/ her into doing sexual act.

Online Job Fraud

Online Job Fraud is an attempt to defraud people who are in need of employment by giving them a false hope/ promise of better employment with higher wages.

Online Sextortion

Online Sextortion occurs when someone threatens to distribute private and sensitive material using an electronic medium if he/ she doesn’t provide images of a sexual nature, sexual favours, or money.


Vishing is an attempt where fraudsters try to seek personal information like Customer ID, Net Banking password, ATM PIN, OTP, Card expiry date, CVV etc. through a phone call.


Sexting is an act of sending sexually explicit digital images, videos, text messages, or emails, usually by cell phone.


Smishing is a type of fraud that uses mobile phone text messages to lure victims into calling back on a fraudulent phone number, visiting fraudulent websites or downloading malicious content via phone or web.

SIM Swap Scam

SIM Swap Scam occurs when fraudsters manage to get a new SIM card issued against a registered mobile number fraudulently through the mobile service provider. With the help of this new SIM card, they get One Time Password (OTP) and alerts, required for making financial transactions through victim’s bank account. Getting a new SIM card against a registered mobile number fraudulently is known as SIM Swap.

Government of India Initiative on Cyber Crime

Government of India has taken an initiative to facilitate victims/complainants for reporting cyber crime complaints online. Government has launched a portal titled which caters to complaints pertaining to cyber crimes only with special focus on cyber crimes against women and children. Complaints reported on this portal are dealt by law enforcement agencies/ police based on the information available in the complaints. It is imperative to provide correct and accurate details while filing complaint for prompt action.

Police Helpline Number

Indian citizens may contact local police in case of an emergency or for reporting crimes other than cyber crimes. National police helpline number 100.

National women helpline number :  181.

National Cyber Crime Helpline Number  Is:  155260

For More Information or Filing Online Complaint Regarding Cyber Crime or Other Crimes, Please Click Here 

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