Maharashtra Cable Operators Foundation (MCOF) has requested Telecom Regulatory Authority of India (TRAI) to defer the New Tariff Order (NTO2) as Corona Virus Pandemic in India.
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Generally, in Cable TV business, operators visit at customer’s premises for collection of Post-paid Subscription and on site Service Support. According to NTO2, it requires more frequent interaction with Subscribers firstly to refit them into New Basic Plan options and secondly to enable them to make the right choices of Pay Channels and Packages.
So there is a probability of turning into a passive carrier, as the field executives regularly interacts with the TV Viewers / Subscribers. It will be safer side for them if they postpone the work for few days until the situation gets normal.
Cable Operators / Executives sometimes travels aboard Public Transport to reach his Office. However till now the future situation is not predictable. Hopefully it will not worsen but for sure, the psychological need for minimal interaction will be hard to overcome.
So hence the Association has requested TRAI to postpone or delay the implementation of NTO 2.0 until things settle. The interim period would also be useful for more interactions with and by the Industry and whole-hearted participation by each Value chain Member.
MCOF has also requested that the deferment be made applicable to DTH & IPTV Operators too. This is without prejudice to the rights of stakeholders who have legally challenged the Tariff regulations and the outcomes are subjudice at this stage.