TRAI Asks Telcos For List of Disconnected Numbers to Enable Cleaning of Databases by Banks & others

TRAI Asks Telcos For List of Disconnected Numbers to Enable Cleaning of Databases by Banks & others

Telecom Regulatory Authority of India (TRAI) has asked telecom operators to submit, on a monthly basis, lists of permanently disconnected mobile numbers on the authority’s website in a bid to enable companies which use subscriber mobile numbers for identification and authentication to keep their systems updated.

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TRAI is aimed at ensuring that banks, insurance companies and others would have a ready list (without names) of mobile numbers that are disconnected. This will prevent service delivery platforms from using those numbers for any authentication purpose, e.g. through one time password.

Currently there is no platform / system available by which Banks & other Stakeholders can get the information about permanently disconnected numbers and deregister them.

When a mobile number surrendered or permanently disconnected, after a certain time period gets re-allocated to some other customer, but many service delivery platforms / systems are not updated by the earlier customer, who may either not be using the service regularly and hence do not find a reason to update his mobile number or due to lack of awareness of potential danger due to mobile number reuse, thus creating huge potential of an identity/profile take over on re-allocation of a mobile number, TRAI said.

In order to make available the Mobile Number Revocation List (MNRL) to the Stakeholders for transparency and efficiency and to enable the interested parties to clean up their databases thereby not sending one time password etc. to someone other than their customer, TRAI stated.

Mobile Number Revocation List (MNRL) the digitally-signed list of permanently disconnected mobile numbers, would be published on the authority website every month, allowing various agencies to independently download and easily clean up their database using their own workflows.

For example, a bank could download the list, check each number and if it is one of their customers’, they can flag it and let the customer update with a currently operated number.

In order to protect the interest of subscribers and to facilitate publishing of the mobile number revocation list, hereby orders all the telecom service providers to submit their lists of permanently disconnected mobile numbers on monthly basis on the Authority’s website, starting from the month of November, 2019.

The list of permanently disconnected mobile numbers for a particular month shall be submitted as digitally signed documents in ‘Microsoft Excel (.xlsx)’ format and uploaded by the authorized officer of the telecom service provider on the Authority’s website by 7th of the following month.

For example, the list of mobile numbers permanently disconnected during the month of November i.e. from 1st November 2019 to 30th November 2019 shall be uploaded by each telecom service provider by 7th December 2019 on the basis of which, the MNRL will get auto-published on 8th December 2019 and be available on the Authority’s website for a period of one month i.e. from 8th December 2019 to 7th January 2020 and on 8th January,2020 this list shall be replaced by the list for numbers permanently disconnected during the month of December 2019 and so on.

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To View The Press Release Issued by TRAI, Dated: 20th November, 2019, Please Click Here

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